Shipping Policy

Shipping Policy

Ready to Ship Items typically dispatched within 5-7 business days.

Custom orders generally shipped within 4-6 weeks. For exact shipping times, please refer to the specific product description.

All orders are shipped via USPS and include a tracking number. The Indecisive Generator LLC is not liable for lost or returned packages. If your tracking status shows "delivered" but you haven’t received your package, please reach out to USPS directly.

Please verify your mailing address carefully during checkout. If you spot an error after placing your order, contact us immediately at: theindecisivegenerator@gmail.com. In the event that a package is returned to us due to an incorrect address, we will process a refund within 7-14 business days.

 

In-Person Pick UP

In-person pickup is available at Synergy Salon and Spa (650 Iwilei Road #165 Honolulu, HI 96817) within 5 days of purchase. An email will be sent to you to arrange the best day and time for you to pickup your item(s). 
If you need your order sooner, please email us at indecisivegenerator@gmail.com.

Location and Parking Information

Located in Dole Cannery next to Costco Iwilei. Here’s how to find us:

Parking Options:

  • You can park in the Costco parking lot, closer to Dole Cannery. However, due to construction on Dillingham, traffic may be slow and finding a spot can be challenging.
  • Alternatively, you can park at the Dole Movie Theater across the street, and I’ll validate your parking ticket.
  • Or if you park right outside Dole Cannery across from the Dole Movie Theaters, I can bring your items out to you.

Getting Here:

  • If you choose to park at the theater, I’m just across the street. Enter through the glass double doors, and you’ll see a set of escalators and a mini mart. The salon (Synergy Salon & Spa) is located right across from the mini mart.
  • If you park in the Dole Cannery/Costco parking lot, look for the Dole Cannery sign. Follow the pathway, and you’ll see Uniforms Hawaii and Toy Lynx (an anime card shop) on your left. After passing the cardio room (on your right), turn right and go through the double doors. Enter the building, and on your left, you’ll find Synergy Salon & Spa, where I’m located.

    GPS Address: please use the Costco address:
    525 Alakawa St, Honolulu, HI 96817.

Feel free to reach out if you have any questions!